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About      FAQs

Q: I think my dog has fleas, what do I do?
A: If we see any fleas we will give your dog a flea bath for an additional fee. A flea bath will kill the fleas that are on your dog at that moment, but it will not prevent your dog from getting fleas in the future. A monthly flea preventative is very important to the health and wellbeing of your dog. We sell a preventative that will kill any fleas that are on your dog now, and will prevent your dog from getting fleas for the next 30 days. Also, with our Preventative Maintenance Program, we can take that off your plate so it’s one less thing you need to worry about.

Q: My dog has horrible breath, can you help me?
A: Bacteria can collect in your dog’s mouth causing plaque build up and bad breath. To prevent this we offer teeth brushing and breath spray. Teeth brushing should be done on a regular basis using dental products made especially for dogs. Human toothpaste and oral care products contain a chemical that is harmful to your pet and should not be used.

Q: What is that awful smell coming from my dog’s ears?
A: It’s important to keep your dog’s ears clean. Ear infections almost always have a bad smell and are relatively common in drop-eared dogs. Weekly cleaning with an ear cleanser for dogs will help prevent infections.

Q: Why is my dog dragging his bottom on the ground?
A: Dogs have anal glands just inside of their rectum. When they poop, these glands secrete a substance that normally passes along with the feces, allowing them to “mark their territory”. This is a naturally occurring process that usually doesn’t require assistance, however, if the stool is not “bulky” enough, the anal glands don’t get fully emptied. If this happens repeatedly, impaction and infection may occur. Scooting can be a sign that your dog has impacted anal glands. Our groomers can express your dog’s anal glands upon request. If it is a frequent problem, you may want to discuss it with your vet. Often a simple tweak in their diet can fix the problem!

Q: I brush my dog every day, why do you have to shave him down?
A: Left in its natural state, the hair in a dog’s coat gets little tangles just from normal, daily activity. Just rolling and rooting around leads to tangles!

Scratching also creates tangles. Another tangle maker is doggie clothing. Whether the doggie “duds” are worn for fun (cute outfits) or function (coats and sweaters), a quick brush job is in order after “undressing” our furry pals. This will eliminate many tangles created by hair rubbing against the clothing.

Unless these little tangles are brushed out, they get snarled together. Without routine grooming tangles grow into mats, which are simply dense clusters of snarls and dead hair. While simple combing and brushing can prevent mats, these procedures are not effective for getting rid of them.

Unfortunately, wetting mats with water tightens them, so washing your dog before getting rid of the mats first only makes things worse. This also applies to tangles; if they aren’t brushed out first, bathing makes them bigger and tighter. These existing mats or tangles must be removed for the comfort and health of your dog.